Do not go there.
SEE ABOVE. NOT A 4 STAR ROOM, SERVICE OR HOSPITALITY!
We asked 3 days in advance how and where we should park. No answer. When we arrived a big festival was taking place. We could not get near the hotel with the car and had to walk 30 mins with our suitcases to get to the hotel. I asked for assistance (left partner with suitcases halfway) and a girl was reluctantly apppointed to help us. Room was smelling of cigarettes and very noisy (think staff had room next to ours?). For a FOUR (?) star hotel this was not great service or quality. Next day had to order taxi to find our car. Staff should have helped & informed us!
Bath & shower - hard to get to work well
Position. Comfortable room.
a little more fresh fruit cut up nicely
convenient locations; underground parking not far away; friendly staff at the desk and breakfast.
One can drive directly to the hotel and park for 20 mins to unload luggage, check in and take it to your room before moving your car to a garage about 300 metres walking distance from the hotel (he car route is more circuitous). Very convenient location adjacent to the cathedral.
Lovely old architecture and very spacious
Great location to explore this historic town with easy access to bars/restaurants.
Access to the hotel was a little confusing to start with requiring two circuits of the walls before accepting that I could go against the no entry sign and park outside the hotel. Parking was outside the walls in an underground car park.
Ideally located beside the cathedral within the city walls. A historic building which was comfortable and welcoming staff.
Mainly good, but don’t bother with the breakfast. Location excellent.
Breakfast was very poor and resaurant staff unhelpful. On 2nd day breakfast so bad that we walked out and went to a local restaurant.
Location is the best in Avila
Location and the building
The rooms were 2 star quality, very bad quality furnishing very little quality “final touches” the facilities were not amazing neither.
The location was very good
Decent hotel, great location
The rooms were pretty old. On the photos of the hotel there were soms rooms that were renovated. Unfortunately our room (double with terrace) wasn't.
The breakfast had a lot of options. Especially a lot of options on the sweets, like cupcakes and such.
If you want to be in a comfortable, clean, well run hotel, then try this one. 👍
Nothing to add here.
We were very happy to find that it was in the heart of the old town and everything we wanted to see was within walking distance. The staff were very helpful, and as we had a car,and required parking, they gave us assistance on a suitable location to do so. Our room had a nice balcony overlooking the town and countryside. So we were very pleased.
Best place to stay in Ávila
Excellent room and location. Comfy. Loved the stuff they had for the kids in the room, such as colored pencils, and toiletries.
The staff in the restaurant were polite but not friendly - they need to smile and engage with their customers more.
The young lady receptionist was very friendly and helpful.
Location and character
excellent hotel located in the centre of Avila
the location, cleanliness and decoration of the rooms